Warranty Request
Warranty Process
How to make a request
Please submit your warranty request using the online form on this page. Once received, our team will review the details and follow up with you to schedule any necessary service or to update your homeowner record.
If a visit to your home is needed, we will coordinate with you to schedule the work during normal business hours -- Monday through Friday, 8:00 AM to 5:00 PM -- at a time when you can be available.
Emergency situations
If you experience a major mechanical issue involving your HVAC, plumbing, or electrical systems, act promptly and safely. Shut off the affected utility if possible, then contact us as soon as you are able so we can assist with next steps.
Important: For any situation involving immediate life-safety concerns, please contact emergency services or the appropriate authorities right away.